For Servicers
Master & Special Servicers can surface performance data and commentary from their deals. Add official statements and ensure accurate servicer reporting.For Servicers
If you report loan-level servicing activity, you sit at the centre of structured-finance context.
Whether you serve as a master servicer, special servicer or sub-servicer, your records form the backbone of structured-finance flows: origin → shelf → tranche → payoff.
By publishing servicing events into a high-integrity context graph you enable trustees, investors, counterparties and AI systems to trace, compare and trust your servicing data.
- Standardised servicing events (transfers, workouts, payoffs, compliance filings)
- Downloadable charts for board/committee decks
- Rich servicing context available downstream (CSV/JSON/LLM endpoint)
Publishing your servicing event-streams into the Dealcharts graph gives your organization data maturity and the ability to certify performance within the broader context ecosystem.
You also gain a direct feed into CMD+RVL's Context Engine, extending your data reach into AI-powered analytics platforms, trading tools and enterprise workflows.
Publish your servicing context →
The servicer visibility problem
You're judged by the accuracy and completeness of loan-level data, but only internal systems or rating agencies see those metrics. There's no neutral, transparent benchmark visible to the market.
The same servicer may appear differently in Trepp, Bloomberg, or EDGAR ("Midland Loan Services" vs. "Midland LS"), and once those errors propagate, they're nearly impossible to correct.
You handle hundreds of loans across multiple deals but have no consolidated view of all the transactions where you appear — especially outside your own pipelines.
Take control of your servicer identity
One. Demonstrate data quality publicly
Get a public, verifiable representation of how complete and up-to-date your data is across deals. Quality metrics (match rates, correction velocity, latency) surfaced from Dealcharts' data lineage layer.
Visibility into where your data fixes improved context graph accuracy. You can point to an external record proving stewardship — which supports RFPs, rating-agency reviews, and regulator discussions.
You can point to an external record proving stewardship — which supports RFPs, rating-agency reviews, and regulator discussions.
Two. Track and fix cross-platform inconsistencies
Get one canonical verified profile that unifies all aliases across shelves and deals. Automated alerts when mis-tagged or duplicate entities appear in filings.
A workflow to propose corrections directly in the context graph (without waiting for vendor updates). Maintaining a clean identity across data vendors reduces confusion, strengthens credibility, and lowers support overhead.
Maintaining a clean identity across data vendors reduces confusion, strengthens credibility, and lowers support overhead.
Three. See your operational footprint across the market
Get a "servicing map" showing every deal, tranche, and counterparty linked to your entity. Ability to benchmark against other servicers (coverage, deal counts, asset classes).
Monthly "Servicing Visibility Report" summarizing changes in exposure and accuracy. It's operational intelligence that doesn't exist anywhere else — and it's powered by open data you don't have to maintain.
It's operational intelligence that doesn't exist anywhere else — and it's powered by open data you don't have to maintain.
Advanced capabilities
Four. Control how your servicer entity appears to AI systems
AI tools, search engines, and even rating-agency bots scrape servicer data from inconsistent sources. Get a verified, machine-readable profile describing your servicer role, verified deals, and data quality record.
Inclusion in training-ready datasets so that future AI systems (and retrieval agents) use your correct metadata. The ability to publish "signals" when corrections or portfolio trends are noteworthy ("Servicer data latency reduced to <2 days").
You can actively shape how algorithms and investors understand your performance — a new form of digital governance.
Five. Benchmark performance and transparency against peers
Internally you know your KPIs, but investors and trustees never see those metrics in context. Get standardized data quality scorecards across servicers.
Comparative dashboards showing update frequency, coverage, and correction trends. Proof that you're leading on transparency, not hiding behind EDGAR's opacity.
It turns compliance into differentiation. You can market yourself as the most reliable data source in the CMBS ecosystem.
Six. Collaborate with counterparties through verified context
Servicer communication is siloed — data goes through PDFs, FTP, or proprietary portals. Get a shared, verified environment where issuers, trustees, and funds can see the same structured truth.
Ability to publish signals or updates once, and have them propagate automatically across connected entity pages. Reduced redundant requests from analysts ("Can you confirm X field?").
It saves hours per deal and establishes you as a transparent counterparty.
Summary
| Section | Headline | What They Get | Why It Matters |
|---|---|---|---|
| Data Quality | Public proof of accuracy | Transparent metrics & lineage | Demonstrates stewardship to investors & regulators |
| Identity | Control how your servicer appears | Unified verified profile across vendors | Prevent mis-attribution and confusion |
| Visibility | Know your true footprint | Map of deals, tranches, and counterparties | Benchmark performance across the market |
| Discoverability | Be AI- and analyst-readable | Machine-ready verified metadata | Shape your narrative in AI systems |
| Benchmarking | See how you compare | Scorecards vs. peers | Turn compliance into differentiation |
| Collaboration | Reduce friction | Shared verified context for counterparties | Fewer manual updates, faster trust |
See it in action
See how verified servicer data appears in practice with real examples of data quality metrics, operational footprint mapping, and AI-ready servicer profiles.
View CMBS Deal with Servicer Data →
Ready to demonstrate your data quality?
Join the servicers who are turning compliance into differentiation by proving their data stewardship publicly.
Publish your servicing context →
For servicers data feed terms apply. Contact us for pricing and service level details.