KeyBank National Association - Special Servicer
With a strong presence in commercial real estate finance, KeyBank provides specialized servicing solutions to meet the needs of CMBS investors. We are tracking 30 CMBS deals from this servicer's portfolio.
Servicer Metrics
Key performance indicators and workout statistics for KeyBank National Association.Workout Statistics
Modifications
0Foreclosures
2Bankruptcies
0Extensions
0Note Sales
0DPOs
0REOs
0Deed in Lieu
0Full Payoffs
0Current Status
Active Deals
7Resolved
1Returned
1Pending Return
0Most Recent Transfer
5/2/2025Most Recent Return
9/13/2024Recent Commentary
Special servicers provide regular updates on troubled loans through SEC filings, offering valuable insights into workout strategies and asset performance. Below are recent comments from KeyBank National Association, highlighting their approach to managing distressed CMBS assets.💬 Servicer Commentary
2025-07-29
Portfolio (65 Hotel properties)
Starwood Capital Group Global L.P.
Prospectus ID: 4
Loan transferred to Special Servicing effective 2/24/25 due to imminent default. Hello Letter was noticed and PNA has been executed. Collateral consists of a 65 mixed service hotels, totaling 6,366 keys. Loan is paid through 6/1/2025. Servicer is actively negotiating modification terms with Borrower. Appraisal has been received and is under review.
💬 Servicer Commentary
2025-07-29
225 & 233 Park Avenue South
Orda Management Corporation
Prospectus ID: 6
Borrower and Lender have entered into a loan modification, effective 7/8/2025. SS will now coordinate with the master servicer on returning the loan. The loan is payment current and due for the August 2025 payment.
💬 Servicer Commentary
2025-07-29
Prospectus ID: 20-A-11
7/11/2025 Borrower filed chapter 11 bankruptcy on 6/26/24. Borrower and Lender have negotiated a court-approved plan to sell all collateral, with an anticipated closing in late 2025. Marketing is ongoing.
💬 Servicer Commentary
2025-07-29
Prospectus ID: 20-A-10
7/11/2025 Borrower filed chapter 11 bankruptcy on 6/26/24. Borrower and Lender have negotiated a court-approved plan to sell all collateral, with an anticipated closing in late 2025. Marketing is ongoing.
💬 Servicer Commentary
2025-07-29
Travelodge - 98 Moffat Avenue
Prospectus ID: 20-A-12
7/11/2025 Borrower filed chapter 11 bankruptcy on 6/26/24. Borrower and Lender have negotiated a court-approved plan to sell all collateral, with an anticipated closing in late 2025. Marketing is ongoing.
💬 Servicer Commentary
2025-07-29
Walgreens
David Feldman
Prospectus ID: 56
The loan transferred to Special Servicing effective 8/28/2024. The subject is a 14,490 SF single tenant retail property located in Lawrenceville, GA and was built in 2001. Special Servicer has made contact with the Borrower and is in the process of establishing the DACA. Special Servicer continues to evaluate potential workout strategies.
💬 Servicer Commentary
2025-07-28
Rohnert Park Center
Yianni Michaelides
Prospectus ID: 22
The Loan transferred to Special Servicing due to Imminent Monetary Default. This Loan was previously returned to the Master Servicer. Special Servicer sent a Hello Letter and a PNL has been executed. Borrower requested approval o f a new lease which was subsequently approved. Borrower provided a proposal to bring the loan payment current which is being evaluated.
💬 Servicer Commentary
2025-07-28
Bank Of America Center
Gerard Alexander Sponsor LLC
Prospectus ID: 2
7/11/2025 Borrower signed PNL and Cash Management is functioning. Negotiations continue regarding future of Loan and Property. Loan remains current as of June 2025.
💬 Servicer Commentary
2025-07-28
Portfolio (3 Multifamily properties)
Jennifer Li
Prospectus ID: 8
7/11/2025 The Loan transferred in April 2021 due to imminent monetary default stemming from issues relating to Covid-19. Lender has performed a books and records inspection and is pursuing a foreclosure strategy. Judge on the case has grant ed lender's pre-motion conference request letter and lender now has leave to file motion for summary judgment. The application for a receiver was declined by the court, however, motion for summary judgment was granted. Papers in support of damages were fi led. Special servicer continues to proceed with a foreclosure strategy. Litigation ongoing as of 6/27/2025.
💬 Servicer Commentary
2025-03-26
Rite Aid - Allentown
Aleksander Goldin
Prospectus ID: 62
The Loan was transferred to Special Servicing on November 29, 2023, due to Imminent Monetary Default. The Special Servicer has reached out to the Borrower and executed a pre-negotiation agreement. The Special Servicer and Borrower are
* This list shows only a few of the most recent special servicing commentaries. We are continuously updating our coverage!
* Commentary dates (asof) represent when the special servicer made the comment.
* For full disclosures, please visit our disclosures page.
* Commentary dates (asof) represent when the special servicer made the comment.
* For full disclosures, please visit our disclosures page.
Get some data

CMBS Special Servicing Commentary
Special servicing commentary extracted from sec.gov Form 10-D filing servicer reports.
Paid